FAQ’s
Orders & Payments
You can easily place your order through our website. Simply choose your favorite jewelry piece, select your size or variation (if available), and add it to your cart. Once done, proceed to checkout to complete your purchase securely.
We accept all major credit and debit cards, PayPal, Apple Pay, and other secure payment options. All transactions are encrypted for your safety.
Orders can be modified or canceled within 12 hours of purchase. Please contact our customer support immediately with your order number for assistance.
Shipping & Delivery
Yes, we ship worldwide! Shipping costs and delivery times vary depending on your location. You’ll see the estimated delivery date at checkout.
Domestic orders typically arrive within 3–7 business days, while international orders may take 7–14 business days depending on customs and shipping conditions.
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package in real-time.
Returns & Exchanges
We accept returns within 14 days of delivery, provided the item is unworn, unused, and in its original packaging. Customized or engraved pieces are not eligible for return.
Simply email our support team at support@korbinkorbeau.com
with your order details. We’ll guide you through the process.
If your jewelry arrives damaged or incorrect, please contact us within 48 hours with photos, and we’ll arrange a replacement or refund immediately.
Jewelry Care
To keep your jewelry shining, avoid direct contact with perfumes, lotions, or harsh chemicals. Store your pieces in a dry place, ideally in the original box or a soft pouch.
Yes! Our pieces are made from high-quality, hypoallergenic materials—safe for all skin types.
With proper care, our jewelry maintains its shine for years. Avoid moisture and clean gently with a soft cloth after wearing.
Contact & Support
You can reach us anytime via support@korbinkorbeau.com
or through our Contact Us page. Our team will respond within 24–48 hours.